We are now closed until Monday 6th January. You can still place an order for the New Year.
0800 246 1250

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I want to return some flue parts to you

You can return flue parts to us within 8 weeks of receiving them. Simply send us a message and we'll reply with a link to our returns system where you can select the parts you want to return. 

If you have your order reference number to hand (especially if you have more than one order with us) then that would be really helpful - thanks. 

Send us a message

Please allow up to 48 hrs for us to come back to you - although we're usually quicker than that.