Be sure that your flue system is safe and designed right, know what the price will be and have someone at the end of the phone when it's time to install.
You can make use of our Flue Design Service any time you like. You get a safe and sensible chimney system designed for you that meets the regs and looks good too. You get a price for the parts so that when you're choosing a stove you have a good idea of what the overall cost is going to be.
When it comes time to install your stove then we have the details on file and can discuss the installation with your installer to make sure everything goes smoothly.
For all technical flue enquiries please call us on: 01803 712361
Who is the service for?
If you're a homeowner and are not totally sure of what you need to do to make a decent and safe chimney for your stove then our Flue Design Service is for you.
Whether you're thinking of buying a stove, have a deposit on one with us or already have the stove and just need to connect it up, then we’ll take care of the chimney for you.
Trade installers and developer also get us to the designs for your projects so they know it's taken care of.
We design chimneys for trade installers, developers, self builders and architects, all of whom have come to rely on our knowledge and experience.
Over the years we've designed and supplied thousands of flue systems - stretched end to end that would be around:
860 Statues of Liberty
or 592 London Eyes
or 246 Eiffel Towers
As you can imagine that means we've solved many common (and not so common) challenges along the way.
Have now used Stoves Online for the last few projects and I have to say they have provided a service way above any other wood burner firms we have used for our property developments. I would 100% recommend Ben and Shirley for anything you may need, we will for sure be using them on our next build.
All you need to do is to pick your type of installation by clicking the button below. If it's not on the list, or if you're not sure just contact us and we'll talk you through it.
You then fill in a simple form to give us some details and measurements. There's a handy checklist that you can print off and fill in as you walk round your home.
Your design request will pop up for Andy and he will get on with designing your installation. If he has any questions he will contact you to clarify.
If you've already bought your stove or put a deposit on it they you get priority, but either way it doesn't take that long a day or two at most usually.
They will then email you when it's done together with a price for the whole lot including delivery.
What's the cost?
It doesn't cost anything it's one of the free design services that is included when you choose to work with us at Stovesonline.
Excellent advice and service through out the flue design and ordering process. I would/and have recommended their service to others. Thank you to Ben for his extensive expertise, patience and pleasant demeanour enabling me to complete my project.
Having had great service and advice over the phone when I bought flue components 10 years ago, I had no hesitation in going straight back to Stovesonline again........Thanks for advice over the phone again and for prompt dispatch. Repeat customer - says everything you need to know.
Answered my technical questions very effectively, spending a good 20 minuites on the phone. Real personal touch. They know what they are talking about....not just sales people.
Be sure that your flue system is safe and designed right, know what the price will be and have someone at the end of the phone when it's time to install.
To get started pick your type of installation below.
When chimney stack has been knocked down so that it doesn't go through the roof it is know as truncated. Ask us to design a flue system to suit for you.
Our custom made steel register plates are ideal for large and non-standard chimney openings. Just give us your measurements and we will make what you need.
